Privacy Policy
Last updated: April 3, 2026
What We Collect
HomeBeacon collects only what's needed to diagnose your home issues and connect you with solutions:
- Phone number — encrypted using industry-standard encryption before storage. Used only to send and receive SMS messages.
- Photos and issue descriptions — images and text you send describing home problems. Used to generate diagnoses. Raw SMS content is not persisted beyond the active session.
- Home memory — structured data about your home systems and past issues, stored to improve future diagnoses. Never shared with third parties.
- Location (optional) — your general area, used only to find nearby contractors when requested. Not stored or shared with advertisers.
What We Don't Collect
- ✓No email address required
- ✓No payment information
- ✓No advertising identifiers
- ✓No browsing history
- ✓Raw SMS content is not persisted — it's analyzed and summarized into structured data
AI Analysis
Photos and descriptions you send are analyzed by third-party AI services to generate diagnoses. Images are processed securely and are not retained beyond the request. HomeBeacon does not sell or share your images with any third party.
Contractor Recommendations
When you request contractor referrals, HomeBeacon uses third-party mapping services to find nearby businesses. Your approximate location is used to perform this search. No personal identifiers are shared — only a location query.
How We Use Your Data
Your data is used exclusively to provide the HomeBeacon service — analyzing home issues, delivering diagnoses, and improving recommendations over time. We never sell your data or share it with third parties for advertising.
Third-Party Services
- Messaging provider — delivers SMS messages. Your phone number is shared only to route messages.
- AI services — process your photos and text to generate diagnoses. Data is sent securely and not retained beyond the request.
- Mapping services — used to find nearby contractors when requested. Only location queries are shared; no personal data.
Data Security
Phone numbers are encrypted using industry-standard encryption with unique keys per record. Every access to decrypted personal data is audit-logged. Home memory is stored securely and accessible only to you.
Opting Out
Text STOP at any time to unsubscribe. Your data will be deactivated immediately. To request full data deletion, contact privacy@homebeacon.ai.
Operator
HomeBeacon is operated by HomeBeacon. Questions? Email privacy@homebeacon.ai.